It's a strange time to be launching a dream project, however we didn't want to let a global pandemic get in the way of launching a sustainable fashion label. We went back and forth on whether we should launch, however we ultimately came to the decision that now is actually the perfect time to be spreading our vision and inspiring women to look and feel their best.

Due to the impact of COVID-19, there may be some delays to shipping and deliveries. There is a limited number of staff members working in shipping and postage during this time, and they are experiencing significant delays due to limited flights, social distancing requirements and a substantial increase in parcel volumes as more people are shopping online right now. We do advise to take this into consideration when purchasing from us. We also ask for your patience during this time, as we also try our best to keep up with these new measures.

If you'd like to find out more information about our Shipping & Returns you can read more about our policies here. If you'd like to get in touch, please feel free to reach out to customercare@thepalasade.com and we will do our best to service your request.

We also wanted to reassure you that we are taking all possible safety measures to prioritise the health and wellbeing of our customers, staff and delivery partners. 
 
We will continue to follow official advice and keep you updated. 
  
Stay safe and happy 
 
The PALASADE team x